Privacy Policy

Last Updated: August 14, 2026

1. Who We Are

DaVinci Deluxe · Cloud Edition ("we", "us", "our"), a brand operated by TechLT (techlt.net), is the data controller for the personal data processed through this website and software. We are committed to protecting your privacy and handling your data in line with the GDPR. Contact for any privacy matter: [email protected].

2. Data We Collect

• Identification & account: name, email address, and phone number (for purchase, account and WhatsApp support).
• Transaction data: purchase details and transaction IDs. We never see or store your card numbers — payments are handled entirely by Stripe.
• Technical & license data: IP address, browser and operating system, hardware ID (HWID) and software connection/activation logs used for license verification and anti-fraud.
• Support content: the messages, files and screenshots you send us through chat, WhatsApp, email or tickets, so we can process your request. Support conversations may be recorded for quality, security and dispute-evidence purposes.

3. How We Use It

• Process your order and deliver your license, tokens, credits or files.
• Operate your account, verify your license, and provide technical support.
• Send you essential service messages (activation, renewals, security patches, updates).
• Protect our service and prevent fraud, abuse and piracy.
• Comply with our legal, tax and accounting obligations.

4. Legal Bases

We process your data on the bases of contract performance (delivering the service you bought), legal obligation (accounting, tax), our legitimate interests (security, fraud prevention, improving the service), and your consent where required (e.g. non-essential cookies, optional marketing). You may withdraw consent at any time.

5. Sharing

We never sell your personal data. We share the minimum necessary data with trusted processors only to run the service:

• Payments: Stripe.
• Hosting & infrastructure: our secure servers and content-delivery / security provider (Cloudflare).
• Messaging: our email provider and the WhatsApp platform for support you initiate.
• Legal: where required by law or to establish, exercise or defend legal claims (including chargeback disputes).

International transfers. Some of these providers (for example Stripe and Cloudflare) may process data outside the European Economic Area, including in the United States. Where personal data is transferred outside the EEA, we rely on the European Commission's Standard Contractual Clauses, together with any additional safeguards required, to ensure an equivalent level of protection.

Customer-uploaded content. Files you upload for processing (for example ECU reads) may contain vehicle identifiers such as a VIN, or data relating to your own customers. For that content you are the data controller and we act as your processor, processing it only to perform the service on your documented instructions. You warrant that you have a lawful basis and any necessary authorisation to share that content with us, and you will indemnify us against any third-party claim arising from content you upload without such authorisation.

6. Retention

We keep your data only as long as needed for the purposes above: account and license data for as long as your account is active, transaction and accounting records for the period required by law, and support logs for as long as needed for security and dispute resolution. You can request deletion of your account at any time (see Section 8).

What happens when you delete your account

Deleting your account is permanent, and it is not a reset button. When you delete it, three things happen at once:

• Your profile data is erased. Your name, e-mail address, phone number, company and billing details, IP addresses and device identifiers are removed from the account, and the account can no longer be used, restored or logged into.
• Proof of your transactions is archived for 2 years. This is limited to what shows that a purchase took place and on what terms: invoices, payment references, and the policies and warnings you accepted at checkout, together with the date, time and IP address of that acceptance. We rely on Article 17(3)(e) GDPR — the right to erasure does not extend to data we need in order to establish or defend legal claims, and a payment dispute or chargeback can be raised by a bank months after a payment — and on the accounting rules that require us to keep invoices. This archive is used for nothing else: no marketing, no profiling, no resale, and it is disclosed only to a payment provider, bank, insurer or authority dealing with such a claim, or where the law requires it. It is destroyed after 2 years, except invoices, which accounting law obliges us to keep for longer.
• Your e-mail address, phone number and payment fingerprint stay on a block list. This is what makes the closure enforceable: a new account opened with the same details is closed automatically. We keep that entry for as long as the block applies, it holds no more than is needed to recognise those details, and it is never used to contact you or for any other purpose.

If what you actually want is to stop paying, cancel your subscription instead of deleting your account. Cancelling stops all future charges and keeps your account, your files and your history. Deletion cannot be undone by us or by you.

7. Security

We apply appropriate technical and organizational measures to protect your data against unauthorized access, loss or alteration. All transactions and site traffic are encrypted via TLS/SSL, and card data is handled entirely within Stripe's PCI-DSS environment.

8. Your Rights (GDPR)

Subject to applicable law, you have the right to access, rectify, erase ("right to be forgotten"), restrict, port, and object to the processing of your personal data, and to lodge a complaint with your local data-protection authority. To exercise any right, contact [email protected]; account deletion is also available directly from your profile.

9. Cookies

We use cookies and similar technologies as described in our Cookie Policy.

10. Changes & Contact

We may update this Privacy Policy from time to time; the "Last Updated" date above shows the current version. For any question about your data or this policy, contact [email protected].

Updates can be made at any time and at our sole discretion — for example when we add a feature, change a service provider, or to comply with a new legal requirement. The version published on this page is the version in force and applies from the moment it is published; we do not send individual notice of routine updates. Where an update materially changes how we process your personal data, we also inform registered customers by email or with a notice on the site, as the GDPR requires. You are responsible for reviewing this page periodically. Continued use of the service or of your account after an update constitutes acceptance of the then-current Privacy Policy, and not having read an updated version is not a valid ground for any claim against us. If you do not agree with an update, stop using the service and ask us to close your account — section 8 explains how.