FAQ / Knowledge Base

Fastest — WhatsApp: send your original .bin/.ori/.hex file to our WhatsApp, tell us the ECU (brand + model) and the services you want (DPF, EGR, AdBlue, DTC OFF, Stage 1…). We process it and send the tuned file back in the chat.

Website — Cloud Vault:

1. Log in and open Profile → Cloud Vault.
2. Step 1 — choose Job Type: MODULE (DPF / EGR / AdBlue / DTC / IMMO) or TUNING (Stage 1, Stage 1+, Pops & Bangs).
3. Step 2 — select your ECU (brand + model, e.g. Bosch EDC17C50).
4. Step 3 — pick the services you want (you can select several).
5. Upload your original, unmodified file and submit.
6. Our system processes it automatically and returns the tuned file in your Vault + email + WhatsApp notification (usually within minutes).

Cost: Emission and module-off services (DPF / EGR / AdBlue / DTC off) are FREE on every plan. Performance stages such as Stage 1 and Stage 1+ use tuning credits (1 credit = €20). Existing Monthly/Yearly subscribers who stay subscribed keep unlimited Cloud Tuning. Always upload the original file, never a cracked or already-modified one.

Usually no. You only need readiness if the car must pass an OBD/inspection that checks readiness monitors and those monitors won’t complete normally (often when systems like DPF/EGR/SCR are disabled/removed). Otherwise, DTC OFF alone is enough.

Only when the car must pass an OBD/inspection that checks readiness monitors, and those monitors won’t complete normally because a system is disabled/removed (commonly DPF/EGR/SCR). Otherwise, don’t enable readiness.

• After applying a solution (e.g., DTC OFF / DPF / EGR / AdBlue), you save the file.
• When you reopen the file, some switches appear as blue 'ON' again.
• You assume the modification was not applied successfully.

• This is normal: the interface displays certain switches as 'ON' by default when a file is initially opened.
• This does not mean the modification was reverted. The changes are already embedded in your saved file.
• If you press the same switch a second time, the LOG might not show anything new because the action was already executed during the first save.

• Check the final status in the results area / right-side list: processed modules usually appear as 'OFF' (often in red) when successfully disabled.
• DTCs that are already deleted/processed do not get rewritten as 'new' in the LOG.
• If in doubt, compare 'before/after' using the status area, not just the switch color upon reloading.

Note: Use these functions only for legal use and according to local regulations.

The software automatically checks for updates upon launch. Alternatively, you can log into your web dashboard and download the full updated archive.

All plans (24-Hour Pass, Monthly and Yearly) are limited to 1 PC at a time. Moving your license to another computer is a one-time PC change (€50).

Emission and module-off services are FREE on every plan: DPF off, EGR off, AdBlue off, DTC off, Lambda, NOX, FLAPS and similar module-disable services cost nothing.

Performance stages use tuning credits — Stage 1, Stage 1+, Pops & Bangs, Launch Control, E85 and Eco Tune. Credit pricing: 1 credit = 20 €, 5 = 90 €, 10 = 170 €, 20 = 300 €. Only Stage 1 and Stage 1+ are available on Cloud Tuning (no Stage 2 or Stage 3).

Yes. All emission and module-off services are free on every plan (24-Hour Pass, Monthly and Yearly). You only spend tuning credits on performance stages such as Stage 1 and Stage 1+.

• Yearly (1009 €/yr) — 20 tuning credits on signup (they never expire) + 4 free credits every month, 25 files/day, VIP 24/7 support.
• Monthly (100.99 €/mo) — 2 free credits every month, 15 files/day.
• 24-Hour Pass (45.99 €) — unlimited files during its 24 hours of cumulative usage; perfect for a single job.

Existing Monthly/Yearly subscribers who stay subscribed without interruption keep unlimited Cloud Tuning. You can buy more credits any time from Cloud Vault → Buy Credits.

No. Emission services are always free, and if a performance-stage job cannot be processed automatically (e.g. the recipe for your specific ECU is not in our catalogue yet), the credits reserved for that job are automatically refunded to your in-account balance.

Refunds are credited as Cloud Tuning balance — not as cash. See our Refund Policy for the full terms.

DaVinci Deluxe · Cloud Edition runs on Windows 10 and Windows 11 (64-bit). An active internet connection is REQUIRED the whole time you use it: it is a Cloud Edition tool, so your files are processed on our servers and your license is verified online — it does not work offline. Native macOS, Linux and tablet (iPad / Android) versions are coming soon.

DaVinci Deluxe · Cloud Edition expertly alters ECU Dump files while protecting the map structures. However, safely writing (flashing) these files back to the ECU is the user's responsibility and relies on the stability of your workshop flashing tools.

Download DaVinci Deluxe · Cloud Edition from your profile. It is a single .exe installer — no ZIP and no password. Right-click it and choose Run as administrator; it sets up everything automatically.

You can verify you downloaded the authentic, unmodified file from our website with its SHA‑256 hash:

To verify on Windows, open PowerShell and run:

Download DaVinci Deluxe · Cloud Edition from your profile. It is a single .exe installer — no ZIP and no password. Right-click it and choose Run as administrator; it sets up everything automatically.